6) STABLE AND SECURE

The reliability of an online system is key to maintaining customer loyalty. We believe in intensive quality control testing, and do our best to ensure that all production software releases are bug-free.

We implement multiple levels of automated monitoring solutions, for everything from servers and connectivity to confirmation of order receipts. Our systems make sure orders make it all the way from the customer to your kitchen.

Our servers are housed at Rackspace, a dedicated managed hosting facility with world-class data centers that provide a 100% network uptime guarantee. Physical access to the servers is very restricted - we don't even have access to our own hardware! Additionally, Rackspace supports our servers with personnel available 24/7/365.

Customer data on the MetroORDER system or in transmission is always encrypted according to industry standards. Our internal employees do not have the ability to retrieve any customer information or passwords, only authorized users can decrypt the details. Your customers will always order safely and securely.